A call from Chandigarh

The slow instrumental national anthem started playing with the blinking red LED, the calling number, though unexpected, was quite familiar with the initial code of 0172 (Chandigarh's STD code). I was surrounded with two lab mates, both Americans, so i didn't show even a little hesitation in answering the call as the next some talks would be either in hindi or punjabi language. From the other side came a swift "Hello (with that accented sign of exclamation after it), I am John calling from Credit union bank to serve you in a better way." I was moved by the unexpected tone, i pushed my chair a bit towards the window pane the leaves were fresh after the last night's rain, reminding me of beautiful weather of Chandigarh. Next few minutes went talking just like conversing to some monotonous machine. I randomly asked if he could mail me the statements for past week. He nodded affirmative before putting my call on hold to grab a pencil to note down the email id. "Oye pencil sutt de idhar ek, Sir, would you mind repeating your mail id again", said in a single tone and i was mesmerized. I asked," bhaji mil gayi pencil ?". There was a reason to laugh for both of us.